Superior Auto Clinic
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
(56 Reviews)
marshall r., 09/05/2024Paul was exceptionally helpful with an urgent request to reattach a guard on the bottom of our Tiguan, which dislodged due to debris on the 134 highway. I explained the urgent situation with 2 young kids--he saw our baby girl in the backseat and said, "You have a baby, we have to help you." And he did. I also appreciated his 10 principles posted in the office. They're no doubt worth their weight in gold and beyond. The price was very reasonable and I'll definitely bring my other vehicle in for similar existing issues.
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